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    • Fillable PDF form fields disappearing after saving
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    Fillable PDF form fields disappearing after saving

    /t5/acrobat-discussions/fillable-pdf-form-fields-disappearing-after-saving/td-p/11324566 Jul 29, 2020 Jul 29, 2020

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    Hi, i am new to PDF's.

    I am creating fillable PDF written assessments with Acrobat DC Pro for my students so they can be downloaded them from our online learning platform. They save the file to their own device, open it in DC viewer and fill in the feilds. They then save the completed file and upload it back into the learning platform.

    Some times the students only half complete the document and need to save the file and come back to it at a later date and continue filling in the form.

    The problem is, when the student saves the file the information thay have entered is there. But the fillable fields are no longer available. They can not continue filling the rest in.

    Does anyone know what i am doing wrong?

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    12 Replies 12 Adobe Employee ,

    /t5/acrobat-discussions/fillable-pdf-form-fields-disappearing-after-saving/m-p/11324898#M268464 Jul 29, 2020 Jul 29, 2020

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    Thanks for the detailed description. From the description given above, in sort what I understood it, after filling and saving the half of the form, its getting locked and restricted to make further changes or filling.

    There are couple of possibilities, why its happening-

    1- f you have a signature field assigned to each student, while filling the form, they might have added their signature on it and then saved it.

    Signing is a final process, once done, your document is restricted to make further changes and becomes uneditable.

    Ask them to do not apply signature on it, unless you are not done with all the fields.

    2- Form is being used to fill in using a 3rd part app. Ask them to use either freeware Acrobat Reader DC or Acrobat DC (paid) desktop application.

    If nothing works, then help us with a sample form. We'd try to fill it at our end.